Welcome to Merlin - the UK's No.1 booking and ticketing platform
Introducing Merlin® ‘Event Manager’, providing your own fully branded booking and ticketing platform for any type and size of event. Event Manager also links directly on to your existing website automatically driving traffic through it for all your events and activities.
Welcome to Merlin - the UK's No.1 booking and ticketing platform
Merlin’s Sitebuilder 2 provides you with your own booking platform, which links directly to your own website and drives traffic through it for all your events.
GOOGLE RATING
Merlin® ‘Event Manager’ is a comprehensive suite of cost-effective, intuitive and customer-focused software services for developing ticket booking sites.
Choose your sector below to watch a video of how the customer journey works for you.

Website interface
Merlin’s ‘Event Manager’ platform includes a comprehensive suite of cost-effective, intuitive and customer focused software modules for developing and growing your website interactions.
- Boost your Google profile
- Drive interest to other on-site offers
- Reduce marketing costs
Event Manager will also help generate an online buzz about any activity or event by automatically linking them to your social media platforms.
Let’s get people talking!
Handling refunds automatically
Event Manager issues customers with a voucher code to the value of the cancelled ticket, which can then be used as a discount on any future purchase.
- Enhances trust among customers
- Reduces time-consuming interventions
- Eliminates the need for support calls
Event Manager also includes the option to configure your site to allow customers to cancel their own tickets, if you still wish to offer full refunds.

That’s not all. Event Manager has a wide range of other fantastic features aimed at helping you sell tickets in your sleep and keep your customers happy.
WYSIWYG interface
Variable pricing
Session override
Seating plans
Email integration
Attendee details
To find out even more about the Merlin ® Event Manager platform, watch our introductory walkthrough video by clicking on the button below.
Create your perfect ticket booking site
Help your customers beat the queues, choose their own seat and enjoy amazing experiences, all thanks to your consistent, user-friendly booking site.

Benefits
Merlin® Event Manager does more than help people book tickets and have a great time. It’s great for you too, no matter what business you’re in.
Providing a frictionless, transparent and consistent ticket booking service will guarantee customer satisfaction, boosting your bottom line.
Event Manager’s frictionless, user-friendly booking system allows people to choose and book their preferred seat, no matter the venue or event.
There are no lengthy forms for customers to fill out before booking and buying their tickets. You also determine how long a purchase sits in a basket.
Event Manager allows customers to beat the queues, while venues can speed up their entry process with a FastTrack ticket lane, using our free App.
Get all the granular data on who is buying what tickets and where, as well as up-to-date information about venues, such as health and safety data.
Bookings made via Event Manager automatically integrate with box office sales, ensuring that you can never sell more tickets than are available.
Sectors
A wide range of industries are saving time, making money and creating amazing memories for their customers, all thanks to Merlin ® Event Manager – you can join them! Here are just a selection of the types of venues, attractions and events that Merlin ® is currently working with.
Visitor Attractions
Event Managers
Sports Clubs
Conferences
Seminars
Exhibitions
Pick Your Own Farms
Heritage Railways
Leisure Centres
Racing
Festivals
Concerts
Theatres
Cinemas
Fayres
Car Shows
Skate/Trampoline Parks
Restaurants
Note: The system is suitable for an event of any type or sector where pre-booking is required and tickets are being sent out electronically.
Start using Merlin® Event Manager today
Your perfect ticketing website is just one click away. Check out the live demo then hit the Create your Event button below to get started.

