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Welcome to Merlin - the UK's No.1 booking and ticketing platform

Introducing Merlin® ‘Event Manager’, providing your own fully branded booking and ticketing platform for any type and size of event. Event Manager also links directly on to your existing website automatically driving traffic through it for all your events and activities.

Welcome to Merlin - the UK's No.1 booking and ticketing platform

Merlin’s Sitebuilder 2 provides you with your own booking platform, which links directly to your own website and drives traffic through it for all your events.

5 Stars


Merlin® ‘Event Manager’ is a comprehensive suite of cost-effective, intuitive and customer-focused software services for developing ticket booking sites.

Choose your sector below to watch a video of how the customer journey works for you.

Image to show ticketing system's interface

Website interface

Merlin’s ‘Event Manager’ platform includes a comprehensive suite of cost-effective, intuitive and customer focused software modules for developing and growing your website interactions.

Event Manager will also help generate an online buzz about any activity or event by automatically linking them to your social media platforms.

Let’s get people talking!

Handling refunds automatically

Event Manager issues customers with a voucher code to the value of the cancelled ticket, which can then be used as a discount on any future purchase. 

Event Manager also includes the option to configure your site to allow customers to cancel their own tickets, if you still wish to offer full refunds.

Image of a counter to purchase tickets

That’s not all. Event Manager has a wide range of other fantastic features aimed at helping you sell tickets in your sleep and keep your customers happy.

WYSIWYG interface
Variable Pricing
Session Override
Seating Plans
Attendee Details
Email Integration

To find out even more about the Merlin ® Event Manager platform, watch our introductory walkthrough video by clicking on the button below.

Create your perfect ticket booking site

Help your customers beat the queues, choose their own seat and enjoy amazing experiences,  all thanks to your consistent, user-friendly booking site.

Image of a ticketing system for a cinema


Merlin® Event Manager does more than help people book tickets and have a great time. It’s great for you too, no matter what business you’re in.

Increase turnover

Providing a frictionless, transparent and consistent ticket booking service will guarantee customer satisfaction, boosting your bottom line.  

Improve user experience

Event Manager’s frictionless, user-friendly booking system allows people to choose and book their preferred seat, no matter the venue or event.

Express checkout

There are no lengthy forms for customers to fill out before booking and buying their tickets. You also determine how long a purchase sits in a basket.

Save time

Event Manager allows customers to beat the queues, while venues can speed up their entry process with a FastTrack ticket lane, using our free App.

Easy reporting

Get all the granular data on who is buying what tickets and where, as well as up-to-date information about venues, such as health and safety data.  


Bookings made via Event Manager automatically integrate with box office sales, ensuring that you can never sell more tickets than are available.


A wide range of industries are saving time, making money and creating amazing memories for their customers, all thanks to Merlin® Event Manager – you can join them!

Here are just a small selection of the venues, attractions and events that have successfully utilised Merlin® ‘Event Manager’ for their business management requirements.

Note: The system is suitable for an event of any type or sector where pre-booking is required and tickets are being sent out electronically.

Start using Merlin® Event Manager today

Your perfect ticketing website is just one click away. Check out the live demo then hit the Create your Event button below to get started.

Ticket illustration
Ticket illustration